Shipping policy
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Domestic Shipping - CANADA
Shipping charges for your order will be calculated and displayed at checkout based on your total price.
Shipping Option: Standard
| Condition | Transit time | Price |
| $0 - $200 | 3 to 9 business days | $20 CAD |
| $201–$500 | 3 to 9 business days | $25 CAD |
| $501 and up | 3 to 9 business days | $35 CAD |
International Shipping - US ONLY
Please note: U.S. orders may experience slight delays as shipments are first sent to our U.S. warehouse. This process helps ensure customers are not charged additional taxes or duties upon delivery.
We offer international shipping to the U.S.
Shipping charges for your order will be calculated and displayed at checkout based on your total price.
Shipping Option: Standard
| Condition | Transit time | Price |
| $0 - $200 | 4 to 8 business days | $25 USD |
| $201–$500 | 4 to 8 business days | $35 USD |
| $501 and up | 4 to 8 business days | $50 USD |
Shipping Option: Express
| Condition | Transit time | Price |
| $0 - $200 | 2 to 3 business days | $50 USD |
| $201–$500 | 2 to 3 business days | $65 USD |
| $501 and up | 2 to 3 business days | $90 USD |
*It could be late because of climates, traffic, or any possible reasons. If you need your item(s) as soon as possible, we recommend contacting us before you place the order. *
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Blue Industry is not responsible for these charges if they are applied and are your responsibility as the customer.
Refunds, Returns, and Exchanges
We accept returns up to 30 days after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.
If your order arrives damaged in any way, please contact us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us.